FAQ

Order & Delivery

An original piece is basically straight out the hands of the artist. All originals can be reproduced however an original is solely one piece (unless stated otherwise). Furthermore, the work will be shipped directly from the studio which calls for a different approach to packaging and shipping.

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There’s no intermediate agency, middleman/-woman or third party that represents the interest, business, content or art of MCJ Studio. You are in direct contact with the artist, founder and gallery owner.

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All orders are provided with a track number. This means that you will be able to follow your order.

When you don’t receive the order directly, please check whether you have been notified by the postal service.

If the order has not been received please contact us within 48 hours. You can do this by sending an e-mail.

 

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The delivery can take up to 10 working days so please do take this into account. If for whatever reason your delivery is delayed, you will be notified by e-mail.

 

Canvases & Prints

7-10 working days

Merchandise 

5-7 working days

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You order by visiting the shop and selecting artwork with desired medium (paper, canvas, etc.) and size. As soon as your order has been received you will receive further notification of the completion and delivery.

It is advisable to take your time while ordering when it comes to your requirements. It will allow for a smooth ordering and delivery.

In case there any question, you are always free to contact us.

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You can pay using the Stripe platform on this website. These include debit/credit card payments.

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Yes, all work can be delivered internationally.

The purpose of the delivery is to make this affordable and efficient. This the intention and MCJ Studio however, if there are adjustments in the time or costs, you will be notified on the cause that might affect this. You will always get the opportunity to discern the choice that benefits you.

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